What's new at TomFit

Here we collect all important changes at TomFit — new features, opening times, and anything else that affects your training.

Coming soon

Meet Remote Coach — live coaching at your machine

Soon you'll be able to call a coach right from your machine for live guidance during your session. This is why you'll start to see small cameras on the machines.

With one tap you start a video call from the machine, and a coach follows along and guides you in real time — your form, your settings, your questions. It's there when you want it, and out of the way when you don't.

The camera is only on during a Remote Coach call that you start or accept — outside a call it's off, not recording or watching in the background. The cameras are added gradually, new machines first, then the existing ones.

We'll let you know as soon as it's ready to try.

Extra training time is now covered by FitPoints

From Monday 17 August 2026, if you train more in a week than your membership includes, the extra minutes are covered by your FitPoints.

Your training time is counted each week, from Monday to Sunday. If you go over what your membership includes, the extra time is taken from your FitPoints in 5-minute blocks — nothing is blocked. Unused time isn't carried over.

Any FitPoints used show up in your FitPoints balance in the app.

About FitPoints

New trainer availability schedule

From 1 August 2026, a trainer is on-site at the Tiefenbrunnen Hub from 11:00–14:00 and 17:00–20:00.

Outside those hours, reach us any time in the TomConnect app — by chat, or start a support call.

FitPoints now count towards renewing your membership

From 8 July 2026, your FitPoints are automatically put towards renewing your membership. It's on by default.

To turn it off, open the app and go to More → Account → Subscription info → Pay with FitPoints.

The Subscription info screen in the app, with 'Use FitPoints automatically' switched on
About FitPoints